Cadences

Permission Sets

• The Left Main Cadences Permission set must be applied to any user who should have access to Cadences.

Cadence Timing and Restrictions

• For Email: delivered from 8:30am to 9pm every hour
• For SMS: delivered from 8am to 9pm every 10 minutes at the top of 10 minute increments (i.e. SMS can be delivered at 8:30am, 8:40am, 8:50am, etc.)
• For Tasks: applied from 9am to 9pm every hour

SMS and After Hours Rules

• SMS messages scheduled for “Now” do not respect after hours rules.
  • It is best practice to set all scheduled SMS messages on at least a one-minute delay.

Visit this Left Main Academy lesson in the Automation chapter.

• When a cadence is stopped, the “has cadence” checkbox is automatically unchecked
• If a new cadence is added, the “stop cadence” checkbox on PREVIOUS cadence is automatically checked
• When all scheduled cadences equal complete, the “stop cadence” checkbox is automatically checked and the “has cadence” checkbox is unchecked
• If the last active cadence is deleted, all scheduled tasks, emails and SMS are set to COMPLETED and the “has cadence” checkbox is unchecked
  • Currently, scheduled SMS messages will need to be manually cancelled in your phone provider’s system

Visit this Left Main Academy lesson in the Automation chapter. The steps outlined in this lesson are typically completed by our staff during implementation for all active users. This lesson is available for reference when adding new users.